Official Documents

Privacy Policy idnscore — Data Protection Malaysian Players

At idnscore, your privacy is not merely a legal obligation — it is our commitment. Find out clearly how your personal data is collected, used, protected, and the rights you hold as a player on our platform.

Updated: January 2026 SSL 256-bit PDPA Compliance
Our Privacy Commitment

Idnscore will not sell, rent, or disclose your personal data to third parties without your explicit consent. Your data is safe with us.


Why Your Data Secure at idnscore

Six layers of data protection we apply to ensure your personal information is always safeguarded and never misused.

256-bit SSL Encryption

All data transmitted between your device and idnscore servers is protected by bank-grade 256-bit SSL encryption — the same technology used by the world's leading financial institutions.

Secure & Isolated Servers

Player personal data is stored on isolated servers protected by multi-layered firewalls. Access to data is restricted to authorised personnel only, with strict controls and full audit logs.

Two-Factor Authentication

Idnscore supports two-factor authentication (2FA) for all player accounts. This additional security layer ensures only you can access your account, even if your password is compromised.

No Data Selling Policy

Idnscore has never and will never sell or rent players' personal data to advertisers, marketing companies, or any third party for commercial purposes. Your data belongs to you.

Malaysia PDPA Compliance

Idnscore is fully compliant with Malaysia's Personal Data Protection Act (PDPA) 2010. All data collection, use, and storage is carried out in accordance with the prescribed legal guidelines.

Regular Security Audits

The idnscore security team conducts regular audits and penetration testing to identify and patch any system vulnerabilities before they can be exploited.

1Introduction and Scope of the Privacy Policy

This Privacy Policy is published by idnscore, an online casino platform operating under the domain idnscore.vin, and it clearly and transparently explains how we handle your personal data. This document forms part of idnscore's overarching commitment to transparency, trust, and responsibility in all aspects of our operations.

This Privacy Policy applies to all users who access the idnscore platform — whether through a web browser on a computer, smartphone, or any other device. It covers all data collected during registration, during platform use, during financial transaction processing, and during your interactions with our customer support team.

Policy Acceptance: By registering or using the idnscore platform, you acknowledge that you have read and understood this Privacy Policy, and agree to the way we collect and use your information as described herein.

Idnscore takes a serious and responsible approach to our players' privacy. We believe your trust in us is our most valuable asset, and we are committed to upholding that trust through transparent, secure, and legally compliant data management practices in Malaysia.

As a Malaysia-based idnscore player, you are also protected under the provisions of Malaysia's Personal Data Protection Act 2010 (PDPA). idnscore acknowledges the rights granted to you under this legislation and is committed to ensuring full compliance with all stipulated requirements.

2Types of Personal Data We Collect

Idnscore collects your personal data through several means — directly during the registration and verification process, automatically while you use the platform, and from trusted third-party sources in certain situations. The following is a detailed breakdown of the types of data we collect:

Data Category Example Information How It Is Collected
Identity Full name, date of birth, identification card number Account registration & KYC
Contact Phone number, email address Account registration
Finance Bank name, bank account number, transaction records Deposit & withdrawal processing
Technical IP address, device type, web browser, session data Automatically during use
Activity Game records, betting history, bonus usage Automatically during gameplay
Communication Support chat logs, emails, complaints Interactions with customer support
Note: idnscore only collects data that is strictly necessary for the stated purposes. We do not collect sensitive information such as credit/debit card details directly — payments are processed through registered payment processors that comply with PCI-DSS standards.

3Purpose and Basis for Using Your Data

Idnscore uses your personal data solely for lawful, necessary purposes that are directly relevant to delivering quality online casino services. We do not use your data for unrelated purposes without your explicit consent. The following are the primary purposes:

  • Account management and verification: To create, verify, and manage your player account at idnscore, including the mandatory KYC (Know Your Customer) process.
  • Financial transaction processing: To process deposits and withdrawals accurately, securely, and swiftly, and to maintain complete transaction records.
  • Game service delivery: To enable you to access all games on the idnscore platform, manage bonuses and promotions, and personalise your gaming experience.
  • Customer support: To provide effective technical assistance and customer support whenever you contact our team.
  • Security and fraud prevention: To identify and prevent unauthorised access, fraudulent activity, money laundering, and platform abuse.
  • Legal compliance: To fulfil legal obligations, including reporting requirements to relevant authorities when required.
  • Service improvements: To analyse platform usage patterns with the aim of improving service quality, technical performance, and overall user experience.
  • Marketing communications: To send you promotional notices, bonus offers, and platform news — only if you have given your consent to receive such communications.

For each purpose that requires your consent, idnscore will obtain your explicit permission beforehand. You may withdraw that consent at any time by contacting our support team.

4Data Sharing with Third Parties

Idnscore does not sell, rent, or trade your personal data to third parties for their own commercial purposes. However, in the course of operating the platform, we may need to share certain data with selected parties in limited and controlled circumstances:

  • Technical service providers: Companies providing the technical infrastructure, cloud services, or payment systems required for idnscore's operations. They are only permitted to use your data for the specified service purposes.
  • Game providers: Game development companies that supply casino content to the idnscore platform may receive limited technical data necessary to ensure games function correctly.
  • Legal authority: idnscore will disclose your data to authorities, regulatory bodies, or courts where required by Malaysian law or a valid authoritative directive.
  • Fraud prevention: In cases where we suspect fraudulent activity or money laundering, relevant information may be shared with the appropriate financial institutions or enforcement authorities.
Data Processing Agreement: All third parties receiving idnscore player data are required to sign binding data processing agreements, ensuring they adhere to the same high security and privacy standards as idnscore itself.

5Data Security Measures

The security of your personal data is our top priority at idnscore. We continuously invest in the latest security infrastructure to ensure your information is always protected against cyber threats, unauthorized access, and misuse. Here are the key security measures we have in place:

  • Data encryption in transit: All communications between your device and idnscore servers are secured with TLS 1.3 protocol and 256-bit SSL encryption.
  • Data encryption at rest: Sensitive data stored in our databases is encrypted using the AES-256 algorithm, ensuring the data remains unreadable even if the server is physically accessed.
  • Role-based access control: Only idnscore staff who require access to specific data to carry out their duties are permitted to do so — based on the principle of least privilege.
  • 24/7 security monitoring: An automated monitoring system operates around the clock to detect and respond to any suspicious activity across idnscore's networks and systems.
  • Regular security audits: idnscore conducts regular internal and external security audits, including penetration testing by independent security experts.
  • Incident response plan: idnscore has tested incident response procedures in place, ensuring any data breach is detected and addressed promptly, and that affected players are notified within the stipulated timeframe.
Shared Responsibility: While idnscore does everything possible to protect your data, account security also depends on your own security practices — such as using a strong password, not sharing your login credentials, and enabling two-factor authentication (2FA).

6Cookies, Analytics and Tracking Technologies

Idnscore uses cookies and similar tracking technologies to ensure our platform functions correctly, enhance user experience, and understand how players interact with our platform. The following are the types of cookies we use:

  • Session cookies: Temporary cookies required to maintain your login session and ensure the platform functions correctly while you use it. These cookies are automatically deleted when you close your browser.
  • Functional cookies: Cookies that remember your preferences such as interface language, display settings, and game preferences to improve usability.
  • Performance cookies: Cookies that collect information about how you use the idnscore platform — such as the most frequently visited pages and time spent — for technical improvement purposes.
  • Security cookies: Cookies that help identify suspicious activity and protect your account from unauthorized access.

You can manage your cookie settings through your web browser settings. Please note that disabling certain cookies may affect the functionality of the idnscore platform. Cookies required for security and core platform functionality cannot be disabled.

7Your Rights as an idnscore Player

As an idnscore player protected by Malaysia's PDPA, you have clear and enforceable rights regarding your personal data. idnscore is committed to respecting and facilitating the exercise of these rights:

Right to Access

You have the right to request a copy of the personal data we hold about you, along with information on how it is used.

Right to Rectification

You have the right to request correction of any personal data that is inaccurate, outdated, or incomplete.

Right to Erasure

Under certain circumstances, you have the right to request the deletion of your personal data — subject to legal record-keeping obligations.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time, without needing to provide any reason.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format for transfer to another service provider.

Right to Withdraw Consent

Where processing is based on consent, you may withdraw your consent at any time without affecting any processing already carried out.

To exercise any of the above rights, please contact the idnscore privacy team via live chat or our official email. We will process your request within 30 business days of receipt.

8Data Retention Period

Idnscore retains your personal data only for as long as necessary for the original purpose of collection, or as required by applicable Malaysian law. The following are data retention guidelines by category:

Data Type Retention Period Reason
Active account data Throughout the active account period Ongoing service management
Financial transaction records 7 years after transaction Malaysia financial regulatory requirements
KYC / identity verification documents 5 years after account closure Anti-money laundering (AML) requirements
Customer support logs 3 years Service records & dispute resolution
Technical data & system logs 12 months Security & technical investigation
Marketing data (if consented) Until consent is withdrawn Promotional communications & offers

Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be personally linked to you.

9Underage Player Protection

Idnscore maintains a strict policy on the protection of children and minors. The idnscore platform is exclusively for users aged 18 and above. We do not knowingly collect, process, or store personal data from any individual under the age of 18.

  • Age verification during registration: All players are required to confirm that they are 18 years of age or older during the registration process. Our KYC process further verifies this information through official identification documents.
  • Immediate action in the event of underage registration: Should we determine that an account was registered by a minor, the account will be suspended immediately, all funds will be returned, and all related data will be deleted.
  • Advice for parents and guardians: We encourage parents and guardians to use parental control tools on shared devices to prevent access to online gambling platforms.
Important Notice: If you suspect that someone under the age of 18 is using the idnscore platform, please report it to our support team immediately via 24/7 live chat.

10Privacy Policy Amendments and Updates

Idnscore reserves the right to amend or update this Privacy Policy at any time to reflect changes in our data practices, new legal requirements, or changes to the services we offer. The following are our commitments regarding policy amendments:

  • Any significant and material amendments will be communicated to players via an in-platform notice or registered email at least 14 days before the changes take effect.
  • The "Updated" date at the top of this page will always reflect the most recent date this Privacy Policy was modified.
  • Your continued use of the idnscore platform after any amendments take effect will be considered as your acceptance of the updated Privacy Policy.
  • You are encouraged to review this page periodically to ensure you are always aware of idnscore's latest privacy practices.
  • If you disagree with any amendments made, you have the right to close your account before the amendments take effect.

11Contact the idnscore Privacy Team

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the idnscore privacy team is here to help. We are committed to providing a prompt, transparent, and satisfactory response to every privacy enquiry we receive.

Live Chat 24/7

The fastest way to get help. Our team is ready to assist you at any time, day or night.

Official Email

Send your written enquiry to our privacy team. We aim to respond within 2 business days.

Email: [email protected]

Response Time: We aim to respond to all privacy inquiries within 2 business days. For more complex requests such as data access or data deletion, please allow a processing time of up to 30 business days.
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